Sump Pumps | Sewage Pumps | Heat Lines
Installations and Replacements for Sump Pumps, Sewage Pumps and Heat Lines
If you are experiencing a failure, building a new home or doing a renovation, we can help you with replacing or installing new sump pumps or sewage pumps.
When you contact us and you are experiencing issues with your existing sump pump or sewage pump, we will first talk you through some troubleshooting steps to determine if we can resolve the issue over the phone or if we need to schedule a service call with you.
Our objective is to always ensure we provide the best value to our customers and be considerate of time and costs. However, we always use high quality products and materials to minimize future issues with work we have done for our customers.
Troubleshooting Tips
Sump Pumps
Sewage Pumps
My sump pump isn't working and the basement is flooding.
1. Check the power to your pump outlet and ensure the breaker has not tripped.
2. Check to see if your float is stuck on something.
IF you still have power and your float is not hung up, you most likely will need to have your sump pump replaced.
My sump pump is running but not emptying the pail.
The following are a few items to check to troubleshoot this issue:
1. If it's winter, check outside at the discharge to see if the pipe is frozen.
2. Unplug the pump then pull it out of the pail to determine if there are rocks or debris stuck in the pump.
3. Your check valve may be faulty and not opening properly when the pump is on. This causes the pail to not clear.
4. If you live in an area with high iron content, it's possible the intake on your pump as well as the pipe may be obstructed with iron sediment.
5. If it's none of the above items, your pump most likely needs to be replaced.
My sump pump is not shutting off.
This could be caused by an issue with your float. It could be hung up on something or even fouled. If your float can be replaced, try replacing it first before resorting to a new sump pump. If your float is not replaceable part, then you will need to have your sump pump replaced.
My breaker keeps tripping.
This can happen if something is caught up in the impeller which prevents it from pumping, which causes motor to overload and trip the breaker. If there's nothing caught in the impeller, this is an indicator that your sump pump is faulty and will need to be replaced.
My sewage pump alarm is going off.
Your sewage pump alarm means you have an issue with your pump which is causing the fluid level to rise.
The issues for the pump could be a bad or hung up float, a bad check valve, or a burnt out pump.
Sewage is coming up into my basement from the drains.
This is an indicator that something is wrong with your sewage pump and system.
This could result from a bad or hung up float, a bad check valve, or a burnt out sewage pump.
My breaker is tripping for my sewage pump.
When your breaker trips, it's an indicator that there is an issue with the pump. Typical issues are:
1. Something stuck in the impeller such as wet wipes, tampons, condoms, kids toys etc.
2. You have a bad pump which will need to be replaced.
When do I need to consider a heat line for my sewage drain or forced main?
If any part of your sewage drain or forced main is above the frost line for your zone, you should have a heat line installed. This will ensure you can continue using your septic system during the winter months with less risk of freezing.
Plumbing Service Call Rates and Quotes
For most plumbing service calls, we don't provide quotes, but our rate summary listed to the right shows a breakdown of our billing practices. Often, we don't know exactly what we're getting in to...it could be a simple float replacement or the sump pump or sewage pump needs to be replaced and related piping needs to be re-worked due to previous careless workmanship.
We operate on a highly professional standard and we don't believe in "over-selling" or "up-selling" our customers just to get more money. Our objective is to do the job right with quality materials AND quality workmanship.
Our guarantee to you is one year warranty on workmanship and materials if applicable.
NOTE: Warranty is not provided for sump pumps as manufacturers do not provide warranty for this product.
RATE SUMMARY
Our invoices are broken down with the following fees:
Service Call Fee
Labour
MaterialsHST
Contact Us Now for Your Sump or Sewage Pump Needs
Sump Pump and Sewage Pump Services Include:
- Sump pump replacement
- High water alarm
- Battery back up
- Water back up sump pump
- Check valve replacement
- Pump float replacement
- Sewage pump installation
- Effluent pump installation
- Exterior septic high water alarm
- Sewage back up snaking
- ...and more